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VOID THIS IR / BATALKAN LAPORAN INI
Tick this only if the paper IR was spoiled or invalidated. Only IR number, dates, and reason will be recorded.
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A · Report Details
Maklumat Laporan
IR Number
No. Laporan
*
IR-20
Next expected: —
Report Date
Tarikh Laporan
*
Incident Occurred
Insiden Berlaku
*
Paper IR Signed On
Kertas Ditandatangani
When Frenky signed
SA on Paper
SA Yang Buka Laporan
— Pick / Pilih —
Alvin
Frenky
Janu
Reza
Rizal
Other
SA who filled the paper IR
Report Time
Masa
Void Reason
Sebab Batal
Why was this IR voided?
Kenapa dibatalkan?
*
B · Debtor
Pelanggan
Debtor (car number and model)
Debtor (plat & model)
*
C · Type & Root Cause
Jenis & Punca
Type of Incident
Jenis Insiden
*
Comeback
Kerja ulang
Vehicle Damage
Kerosakan
Missed Work
Kerja tertinggal
Wrong Part
Alat salah
Poor Workmanship
Kualiti rendah
Property Left
Alat tertinggal
Other
Lain-lain
Severity
Tahap
*
Minor
Ringan
Moderate
Sederhana
Major
Serius
Root Cause
Punca
*
— Pilih —
Mechanic Error / Kesilapan mekanik
Defective / Wrong Part / Alat rosak
Customer Use / Wear / Penggunaan pelanggan
Unrelated New Fault / Kerosakan baru
Cannot Determine / Tidak dapat
Specific Mistake
Kesilapan Spesifik
*
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Specify Other
Nyatakan
D · Complaint & Findings
Aduan & Hasil Pemeriksaan
Customer's Complaint
Aduan
*
Findings on Inspection
Hasil Pemeriksaan
*
E · Original Job & Corrective Actions
Kerja Asal & Tindakan
Original Job Date
Tarikh Kerja Asal
Mechanic in Charge
Mekanik
*
— Loading… —
Original Work Done
Kerja Asal
Corrective Actions Done
Tindakan Pembetulan
*
F · Costs & Customer Status
Kos & Status Pelanggan
Total Cost (B$)
Jumlah Kos
*
Cost Borne By
Kos Ditanggung
*
— Pilih —
No Cost / Tiada Kos
KST 100%
Mechanic 100%
Shared / Kongsi
KST %
/
Mech %
Customer Informed
Dimaklumkan
Yes
Ya
No
Tidak
Customer Satisfied
Berpuas Hati
Yes
Ya
Partial
Sebahagian
No
Tidak
G · Mechanic Response
Tindak Balas Mekanik
Mechanic Signed
Mekanik Tandatangan
— Pilih —
Acknowledged / Setuju
Disputed / Bantahan
Dispute Notes (if any)
Nota Bantahan
H · Head of Repair & Services
Ketua Bengkel — Frenky
Preventive Measure
Langkah Pencegahan
Sign-Offs
Tandatangan
Service Attendant
Pegawai Servis
—
Signature / Tandatangan
Date / Tarikh
Mechanic
Mekanik
—
Signature / Tandatangan
Acknowledged / Disputed
Head of Repair & Services
Ketua Bengkel
Frenky
Signature / Tandatangan
Date / Tarikh
Preventive Measure
Langkah Pencegahan
Dispute Notes
Nota Bantahan
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v1.4 · 04-Jul-2026 · records-only